CassienAI engineeringVet Front-Desk index

Current operation · Vet bespoke

Local Vets

A public-safe operating dossier for the current Vet Front-Desk motion. Facts, hypotheses and next actions stay separated so the team can decide quickly without exposing private contact routes.


Observed evidence

What is visible now

Oldbury has staffed 24-hour emergency care. Two sites publish a shared contact route. Exact current operations buyer is resolved.

Working hypothesis

What requires validation

Routine non-clinical clinic selection and owner questions may be safely completed while preserving the emergency route.

Operating handoff

Decision context

Decision ownerJade Jones
RolePractice Manager / Operations Manager
System boundaryRoutine admin only; human clinical handoff

Next action. Strict A+ certified and CRM/dossier complete. Hold all import and outreach; a separate authorized campaign job must rerun live health, suppression, exact transport and ramp gates before any import.

Risks and controls. No medical advice; urgent and clinical cases remain with people.

Source register

Evidence trail

  1. https://www.localvets.co.uk/about-us/localvets.co.uk
  2. https://www.localvets.co.uk/get-in-touch/localvets.co.uk
  3. https://www.localvets.co.uk/meet-the-team/localvets.co.uk

Public dossiers deliberately omit email addresses, phone numbers, provider identifiers, message IDs and private research payloads. The operational CRM retains the private route intelligence.